As The Voice of 9-1-1™, NENA is on the forefront of all emergency communications issues. The association serves its members and the greater public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 7,000 members in 48 chapters across the United States and around the globe, NENA promotes the implementation and awareness of 9-1-1, as well as international three-digit emergency communications systems.

Public Safety Resources

Public Safety training is an ongoing part of our operations. There are many excellent training and networking opportunities available to those in public safety. Some of the organizations that provide them are listed below. Click on the organization’s name to be redirected to its webpage.


APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide - and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.

National Center for Missing and Exploited Children (NCMEC)

Established in 1984, the National Center for Missing & Exploited Children® is the leading nonprofit organization in the U.S. working with law enforcement, families and the professionals who serve them on issues related to missing and sexually exploited children. As part of its Congressional authorization, NCMEC has created a unique public and private partnership to build a coordinated, national response to the problem of missing and sexually exploited children, establish a missing children hotline and serve as the national clearinghouse for information related to these issues.

FEMA Emergency Management Institute

Through its courses and integrated programs, EMI serves as the national focal point for the development and delivery of emergency management training to enhance the capabilities of State, local, and Tribal government officials; volunteer organizations; FEMA’s disaster workforce; other Federal agencies; and the public and private sectors to minimize the impact of disasters and emergencies on the American public. EMI curricula are structured to meet the needs of this diverse audience with an emphasis on separate organizations working together in all-hazards emergencies to save lives and protect property. Particular emphasis is placed on governing doctrine such as the National Response Framework, National Incident Management System, and the National Preparedness Guidelines.

National Weather Service SkyWarn Storm Spotters Program

The effects of severe weather are felt every year by many Americans. To obtain critical weather information, NOAA's National Weather Service (NWS), part of the U.S. Department of Commerce, established SKYWARN® with partner organizations. SKYWARN® is a volunteer program with nearly 290,000 trained severe weather spotters. These volunteers help keep their local communities safe by providing timely and accurate reports of severe weather to the National Weather Service.

The link above is for the Memphis NWS office offering of SkyWarn. They offer local training sessions, as well as an online storm spotters course.

OnStar® for the Public Safety Community

OnStar has applied the lessons from more than 700 million cumulative subscriber interactions to continually evolve and improve its services, which include:

· Automatic Crash Response

· Stolen Vehicle Assistance

· Turn-by-Turn Navigation

· OnStar Vehicle Diagnostics

· Hands-Free Calling

· OnStar RemoteLink Mobile App


OnStar interacts with a subscriber an average of once every two seconds.


Through outreach with the public safety community, OnStar has developed a solid training plan for use by public safety professionals.

CSX Safe

CSX Safe is a course designed by CSX to help local emergency responders manage incidents involving rail property and equipment. CSX is dedicated to managing safe railways, and by working together with public safety professionals, we can better protect and serve the communities in which we live and work.

Emergency response procedures require attention to detail. While this site is geared toward all responders, CSX provides discipline-specific training for police, fire & rescue, and other response agencies.


Gordon Graham shares his views and expertise on critical public safety issues. Every week, you will learn a valuable tip that will save you grief down the road. You will hear the train coming and know how to respond quickly, appropriately, and safely.



The Tennessee Emergency Number Association (TENA) is a not-for profit corporation which was established in 1985 following the passage of the Emergency Communications Act.  The membership of TENA is comprised of public safety communications professionals representing the Emergency Communications District's throughout Tennessee. In addition, a number of individuals from commercial and industrial firms hold membership.

Our members are dedicated to making 9-1-1 and emergency communications work better. We measure our success in the lives that are saved by 9-1-1 each day.


The Tennessee Emergency Communications Board (TECB) was established in 1998 following the passage TCA § 7-86-302.  The TECB members and staff serve as the oversight body of the 100 emergency communications districts (ECDs) operating in the state of Tennessee.

Following the passage of the 911 Funding Modernization and IP Transition Act of 2014, the TECB’s role has been redefined. Effective January 1, 2015, the TECB will be responsible for receiving all phone revenue funding and distributing it out to the ECDs on a bi-monthly basis based on the funding model presented. Prior to this, wireline revenue had been received at the local ECDs, and non-wireline revenues were received and distributed by the TECB.

Tennessee Fire & Code Enforcement Academy TFACA

The Tennessee Fire Service and Codes Enforcement Academy is located in northern Bedford County just 15 minutes south of Murfreesboro Tennessee. The facility is a full service campus on 330 acres in Bedford County, with conference rooms, classrooms, computer lab, wooded areas, open fields, dormitory space and a dining hall.

National Weather Service Memphis

Surface weather observations began on February 28, 1871 with the establishment of an office in downtown Memphis near the Mississippi River. The current staff of 23 people provides 24 hour, 7 day a week service to eastern Arkansas, west Tennessee, north Mississippi and the Missouri Bootheel.